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Remote Work Policy & Best Practices

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This policy outlines how remote and hybrid work operate at ALCO USA, including eligibility, equipment, security, and communication expectations.

Company Remote Work Policy

  • Eligible positions: most technical and management roles
  • Full remote: allowed with manager approval
  • Hybrid: 2-3 days office, 2-3 days remote
  • Core hours: 10 AM - 3 PM in employee’s timezone
  • Equipment: company provides laptop and peripherals
  • Reimbursement: internet stipend of $50/month

Equipment Setup

  • Request equipment through IT
  • Laptop with security software
  • Monitor and keyboard provided
  • VPN client for secure access
  • Backup internet connection required

Remote Work Requirements

  • Dedicated workspace
  • Secure WiFi network
  • Quiet environment for calls
  • Proper ergonomics
  • Stable internet (25+ Mbps)
  • Phone line for calls

Security Rules

  • Always use VPN
  • Never share credentials
  • Lock computer when away
  • Use MFA for accounts
  • Secure physical workspace
  • Don’t work in public spaces

Communication Guidelines

  • Be available during core hours
  • Respond to messages promptly
  • Use video for meetings
  • Keep your status updated
  • Overcommunicate progress
  • Document decisions

Staying Connected

  • Regular team check-ins
  • Virtual coffee chats
  • Social events and training
  • Conference room access available

Contact

For remote work questions, reach our team:

Email: Team@alcousa.org

Phone: +1(208) 391-7176

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