User Account Management: Creating & Managing Accounts
Published:
This guide covers the full lifecycle of user accounts at ALCO USA, from creation through settings, licenses, and deactivation.
Creating New User Accounts
Request Process
- Submit a request to the IT admin
- Provide the user’s name and email
- Select the license type needed
- Specify the department
- Wait for activation
Admin Creation
- Access the admin portal
- Click Add User
- Enter the email address
- Assign a license
- Set permissions
- Send the welcome email
Activation
- User receives a welcome email
- Clicks the activation link
- Creates a password
- Sets up MFA
- Completes setup
Account Settings
Profile Settings
- Update display name
- Add a profile photo
- Set language preference
- Configure timezone
- Set notification preferences
Email Settings
- Configure signature
- Set out-of-office
- Manage forwarding
- Auto-reply settings
- Filter rules
Security Settings
- Change password
- Enable MFA
- Review active sessions
- Remove trusted devices
- Check security alerts
License Management
Assigning Licenses
- Requires admin access
- Select the user
- Choose the license type
- Apply the assignment
- Verify activation
License Types
- Standard: basic features
- Premium: advanced features
- Enterprise: full access
- Availability varies by organization
Account Deactivation
Offboarding Process
- Notify IT of the departure
- Back up user data
- Disable the account
- Remove from groups
- Archive the mailbox
Data Handling
- Notify the manager
- Provide a data export
- Archive important files
- Remove personal data per policy
- Document retention
Best Practices
- Use secure passwords
- Enable MFA
- Review permissions regularly
- Audit active accounts
- Deactivate unused accounts
Contact
For account management support, reach our team:
Email: Team@alcousa.org
Phone: +1(208) 391-7176
Hours: Monday-Friday, 8 AM - 6 PM EST
